FAQs
Show
It’s a brand-new, immersive stage adaptation of Douglas Adams’ legendary sci-fi comedy, co-created by an Emmy, Tony, Olivier and Grammy winning team schooled in theatre, immersive, television, dance and live music.
The show invites audiences on a 90-minute, infinitely improbable adventure through multiple spaces at London’s Riverside Studios, going on a quest for the secret to life, the universe and everything. The show features beloved characters like Arthur Dent, Fenchurch, Zaphod Beeblebrox, Marvin the Paranoid Android, and all the rest of the unlikely crew of hitchhikers – including you…
Yes. Is that confusing? Maybe, but our show is both.
The show draws from the best examples of immersive, musical theatre, dance and magic to deliver a truly out of this world experience and a complete night out.
Song, dance, laughs, scares, existential dread and true love lay before you. In some sections of the show, you might be comfortably seated, enjoying a Pan Galactic Gargle Blaster whilst the action unfolds before you, in other bits, you could be grabbing your towel and trying to use it to fend off poetry-speaking Vogons… the degree of interaction is entirely up to you. If you’re the sort of person who wants to flirt with Eccentrica Gallumbits or engage in a battle of wits with Marvin the Paranoid Android, you can. If you’d rather just observe and not be part of the action, we got you.
The performance runs for approximately 90 minutes. There is no formal interval, but there are beverages available throughout the show. You are also welcome to hang out in our Milliways Atrium Bar afterwards.
No prior knowledge is required. The show is designed for both die-hard fans and newcomers to the Hitchhiker’s universe.
Casting is to be confirmed but please sign up to our mailing list to be the first to know.
We recommend 12+. Under 16s must be accompanied by an adult over the age of 18.
Tickets
Tickets are on sale right now!
Head over to our ticketing page and choose between our Standard Tickets or VIP tickets, then select what date and time you’d like to join us, add any merchandise you might desire and check out.
We have two different ticket types: Standard and VIP.
With a Standard Ticket, you’ll get admission to watch The Hitchhikers Guide to the Galaxy Live Show, and enjoy the 90 minute spectacular of theatre, immersive, music and magic.
With a VIP Ticket, you’ll get to enjoy the show PLUS
- Priority entry
- Reserved seating
- 1x Pan Galactic Gargle Blaster (choose your level of lucidity: alcoholic or non-alcoholic)*
- 1x collectible ‘Infinite Improbability Deck’ of cards
* Or choose from something marginally less mind-altering: beer, house wine, or soft drink.
Tickets are generally non-refundable and non-exchangeable, but requests made at least 48 hours before the performance may be accommodated at your ticket provider’s discretion.
Yes, it’s always a good idea for hitchhikers to stick together. Group rates apply to groups of 10+ and are available Tuesday – Thursday evenings and Thursday matinees. They can be accessed by adding the required number of tickets to your basket or by emailing groups@kxtickets.com
Tickets will be sent, via email, close to your performance date.
If you have any issues with booking your ticket or need to amend an existing booking please contact your point of purchase. If you booked via our website then please contact customers@kxtickets.com
Practical Info
Riverside Studios, London from 15 November 2025, booking until 15 Feb 2026. The venue is a short walk from Hammersmith underground station.
Arrive at least 15 minutes before your scheduled performance to allow for ticket checks and to experience the full immersive entry.
Bring your e-ticket (printed or on your device), and – if you wish – your towel (in true Hitchhiker’s fashion)!
Merchandise is already available to purchase in advance alongside your ticket.
Beverages will be available throughout the show. Riverside Studios also offers a bar and café. Check their website for opening times and menu.
The production is immersive and standard ticketholders can expect to be stood during the show. VIP ticketholders have access to reserved seating.
There will be a cloakroom on site where guests can leave their bags and coats for a small charge. Larger suitcases will not be permitted in the auditorium. All bags will be searched prior to entry.
Ask us! Email customers@kxtickets.com or contact us on social media
Access
Yes, the show will be wheelchair accessible throughout.
Yes, there are accessible toilets.
Yes, there will be a relaxed performance on Saturday 13th December at 3pm. This relaxed performance is a casual and supportive show designed to reduce anxiety. It is particularly suitable for anyone who benefits from brighter lighting levels, lower sound levels and a smaller group environment.
More information about captioning and audio description will be available soon. We advise you to check our website and socials to be the first to know.
Yes, fully trained assistance dogs are welcome, but please note that they must be able to remain calm in dynamic environments with loud noises, flashing lights, and large groups of people. They should be clearly identified with a vest or harness, remain under control at all times, and not disrupt performances or interactive elements. If you prefer, venue staff can look after your dog at the box office for the duration of the performance.
Yes we do, for those who would otherwise be unable to attend the show, one complimentary companion ticket can be booked when purchasing a full price ticket. These can only be booked by calling 0208 237 1010, or by emailing boxoffice@riversidestudios.co.uk
Please contact the venue to book accessible tickets by either calling 0208 237 1010, or by emailing boxoffice@riversidestudios.co.uk